A comparison of ERS and Worldwide Relocation
Introduction
The aim of this report is to assess which of the two companies, ERS or Worldwide Relocation would be the most suitable for the relocation of Fenway employees and their families from Seattle to Dublin.
Findings
Both ERS or Worldwide Relocation offer an accommodation and school search services. Both companies can organize visas and work permits. In addition to these basic services, ERS also offers removal and shipping assistance whereas Worldwide Relocation offers an integration programme and assistance with partner employment. The latter is a key requirement for Fenway.
Conclusion
It was concluded that both companies go some way to fulfilling Fenway’s needs, but neither meets all its needs.
Recommendation
We would recommend that Worldwide Relocations to be chosen to facilitate the relocation process as its services match Fenway’s requirements more closely than ERS’ do.
Environmental performance
Introduction
This report sets out to compare our environmental performance over the last four years with the targets which we have set out for next year.
Waste reduction
There was an increase in non-hazardous waste three years ago, this was due to by-products resulting from the new processing system. Although the amount has fallen steadily since then it seems unlikely that next year’s target level will be achieved. In contrast, the introduction of the new waste processing system enabled us to reduce hazardous waste to target levels three years ago.
Energy efficiency
Energy consumption has decreased steadily and it seems likely that target levels will be reached by next year.
Conclusion
In conclusion, the measures taken have led to significant environmental improvements. It is expected that most targets will be achieved or exceeded by next year.
Dear The postmark of thisletter is registered with our office. Unless you contact us at [telephone]， you will run the riskof your local Sheriff serving you with a Summons and Complaint to appear inCourt without further notice to you. Filing of suit willinitiate a series of events that will cause you considerable inconvenience andexpense. In addition to the above mentioned balance， you may be liable for court costs and interest. In the event youshould fail to contact us immediately， we will assume that this debt is valid. Should you have anyreason to dis* the validity of the debt or any portion thereof， this office will obtain verification of the debt or obtain a copyof the Judgment and mail you a copy of same. This office will alsoprovide you with the name and address of the original creditor if differentfrom the current creditor.
——商务英语邮件写作 (菁华3篇)
Subject: Urging Payment
Dear Sirs,
Account No.8756
Not having received any re* to our E-mail of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,
Yours faithfully,
xxx
主题：再次索取欠款
亲爱的先生：
第8756号账单
未见贵方对我们9月8日来信要求结算一事之回复。我们再次来函提醒贵方，欠款为80，000美元。毫无疑问，一定有特殊原因使贵方延误付款，我们期待贵方说明原因并寄上汇款。
你真诚的xxx
subject: Demanding Overdue Payment
Dear Sirs,
Account No.8756
As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue.
We think you may not have received the statement of account we sent you on 30th August showing the balance of US$ 80,000 you owe. We send you a copy and hope it may have your early attention.
Yours faithfully,
xxx
主题：索取逾期账款
亲爱的先生：
第8756号账单
鉴于贵方总是及时结清项目，而此次逾期一个月仍未收到贵方上述账目的欠款，我们想知道是否有何特殊原因。
我们猜想贵方可能未及时收到我们8月30日发出的80，000美元欠款的`账单。现寄出一份，并希望贵方及早处理。
你真诚的xxx
Dear Mr. / Ms,
I am at present in Hamburg visiting the harbour with a view to making known our new type of container for use in Europe.
I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at 2.00 p.m. on that day.
If I do not hear from you to the contrary, I shall assume that it will be convenient for me to call at that time.
Yours faithfully
尊敬的先生/小姐
我现正在汉堡参观港口，以让欧洲了解并使用我们的新型集装箱。
星期三即六月4日，我将到安特卫普，我会于当天下午2：00打电话给你。
对此约定如不来信，我将认为于这个时间打电话是方便的。
您诚挚的
——商务英语写作优选【五】篇
【商务英语写作句子模板】
我在行李房托运行李。 I checked my baggage in the baggage section.
他猜想火车会很早到达。 he guessed the train would come in early.
火车站里经常挤满了人。 The stations are always full of people.
祝你旅途愉快。 I hope you have a good trip.
你必须在中央车站换车 You need to transfer at central station.
你要在这里停留多久? how long are you going to stay here?
你有东西要申报关税吗? do you have anything to declare?
你旅行的目的是什么? Whats the purpose of your visit?
船什么时间启航? What time does the ship leave?
这艘船什么时候出发去檀香山? When will the ship leave for honolulu?
我需要一个成套服务,包括机票和住宿 I want a package deal including airfare and hotel.
我想把这张票换成头等车。 I’d like to change this ticket to the first class.
我要预订去芝加哥的卧铺。 I’d like to reserve a sleeper to chicago.
这件行李我不托运。 I won’t check this baggage
我要坐在飞机前部 I’d like to sit in the front of the plane.
我未赶上火车 I missed my train.
我没有要申报的东西。 I haven’t nothing to declare.
这些东西都是我私人用的. It’s all personal effects.
我会在机场柜台拿机票。 I’ll pick up ticket at the airport counter.
我想订两张今天西北航空公司7班次到底特律的机票。 I’d like two seats on today’s northwest flight7 to detroit, please.
我们在机场的大厅里等约翰。 We waited for john in the lobby of the airport.
我要买一张优待票代替。 I’d like to buy an excursion pass instead.
我要退这张票。 I’d like a refund on this ticket.
我要一个靠窗的座位。 I’d like to have a seat by the window.
你必须要在芝加哥站转车。 You have to change at chicago station.
到纽约的一天只有一班。 We have only one a day for new york.
抱歉，全部满了。 Sorry, they are already full.
我要预订一个座位去纽约。 I’d like to reserve a seat to new york.
班机号码是9月5日ak708 The flight number is ak708 on september 5th.
早上10点半有班机。 There’s a ten thirty flight in the morning.
我正在找我的行李。 I’m looking for my baggage.
我想预订。 I’d like to make a reservation
越快越好。 The sooner, the better.
我想变更一下我的预订。 I’d like to change my reservation.
【商务英语写作范文模板】
范文1
GUARANTEE
FOR VALUE RECEIVED， the undersigned hereby guarantee absolutely and unconditionallyprompt payment of the within Note and agree to pay all cost of collection， legal expenses and attorneys' fees， incurred or paid by the holder of the within Note in the collectionand/or enforcement of said Note and the enforcement of this Guaranty.
No renewal orextension of said Note， no release orsurrender of any security for said Note or this Guaranty，no release of any person primarily or secondarily liable on saidNote (including any maker， endorser or guarantor)，no delay inthe enforcement of payment of said Note or this Guaranty and no delay oromission in exercising any right or power under said Note on this Guarantyshall affect the liability of any of the undersinged hereunder. The undersignedexpressly waives presentment， protest，demand， notice of dishonor ordefault， notice of acceptanceof this Guaranty and notice of any kind with respect to said Note or this Guarantyor the performance of the obligation under said Note or Guaranty.
________________________(SEAL)
________________________(SEAL)
范文2
Dear
I have written to youseveral times over the past three months requesting an explanation on why youhave failed to bring your account with us current.
By ignoring theserequests， you are damaging theexcellent credit record you had previously maintained with our company. In addition， you are incurringadditional expense to yourself and to us.
Unless I hear from youwithin ten days， I will have no otherchoice but to turn your account over for collection. I am sorry that we musttake such drastic action but I am afraid you leave us no alternative. Youcan preserve your credit rating by remitting your check today for the amountstated above.
范文3
Dear
After careful reviewof your charge account， it pleases usto inform you that we have increased your credit limit as follows：
OLD CREDIT LIMIT： $
NEW CREDIT LIMIT： $
Furthermore， this change in account status qualifies you for use of ourinstallment account. Should you require additional information about thisnew account， please see one of ourcredit representatives the next time you are here for a visit.
You are a valued customer， and as such， you will beadvised of our special customer sales， which we have from time to time. We appreciate your continuedpatronage， and look forward tobeing able to assist you in the near future.
1. 文体介绍
订货(order)是买方为要求供应具体数量的货物而提出的一种要求。此时，交易双方之间的陌生感已消除，可以说已经度过了接触障碍和难关。
写定货信时应注意以下几点：
(1)开头就直接说明订购的意图。
(2)订货信一般应包括：商品的名称、品质、数量、包装、价格条件、支付条件以及需要对方提供的单据等。
(3)内容必须准确、清楚。不论是商品的价格还是商品的`规格都应做到准确无误，否则会带来不必要的损失与麻烦。
卖方收到订货电子邮件后必须进行确认。如果卖方无法提供买方所需要的货物，则最好介绍一些合适的替代品;如果买方所需货物的价格和规格发生了变化，卖方则提出还价并劝买方接受，但要注意：写拒绝接受订货的信时，必须非常谨慎，应为日后有可能的交易留下余地。
2.实用范例
(1)
Subject: An order
Gentlemen:
The price quotes contained in your E-mail of May 20,2002 gained favorable attention with us.
We would like to order the following items consisting of various colors, patterns and assortments:
Large 2000 dozen
Medium 4000 dozen
Small 2000 dozen
As the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will be opened.
Please confirm the order and E-mail a shipping schedule.
Sincerely,
Xxx
Model 1推销信 Dear Customer, When someone in the family experiences hearing loss, he is not the only one to experience frustration Have you noticed a loved one: Missing parts of conversations? Asking people to repeat themselves? Having special trouble with certain letters or sounds? Turning up the volume on the TV? If so, you can help them and yourself—by encouraging them to find out about a hearing aid. More than six million Americans enjoy improved hearing and better lives-with hearing aids. And the power source they rely on most is Rayovac. “Rayovac batteries really do make a difference.” One of our customers said so. Long-lasting Royovac batteries can help hearing aids perform at their best, so sthe whole family can enjoy the difference better hearing can make. If you are interested, please contact us by calling Yours faithfully,
Model 2文件报告 Report on records management conference A summary of the Records Management Conference I attended in Detroit on August 10 is included in this report. Summary of Seessions Attended The following summarizes each of the sessions I attended 1. Filling Equipment This session was designed to acquaint the participants with the latest filling equipment. Much of the equipment on display was automatic. 2.Records Retrieval The purpose of this session was to acquaint the participants with the various factors that need ed to be considered in developing a records retentiuon schedule 1. Records Transfer In this session, participants leaned about the new developments in transferring records from active status to inactive status. Recommendations: On the basis of my attending the conference, I am making the following recommendations: 1) We investigate the possibility of purchasing lateral filling equipment 2)We evaluate the validity of our records retention schedule and revise as needed.
Model 3旅游推销信 Dear Folks, We are having a wonderful time on Lake Gomey in Maine. There are so many things to do you just don’t know where to begin. You can sail the catboats all around the lake, and if you don't know how, Captian Billson can teach you. If you like speed, you can use of th out board motorboats, and you will feel as if you are flying And then there is fishing , tennis, and golf. There are lots of games in the big recreation room, and the young people dance every night. We expected to paya fortune when we first heard of Lake Gomey, but we find that it is one of the least.2 expensive vacations we have ever spent. Why don’t you write to Mrs. Brown for the full details? You are sure to get the information you need and to have an ideal holiday there.
Model 4 商务信函 Dear Jacques, Lightweight batteries I am writing to you because we have been having a bit of trouble with one of our suppliers who makes the lightweight batteries we use to power our vehicles. I am pretty sure you don’t have a local distributor of your products in this country, which I am writing to you direct to see if you can help us out. I did try to call, but you weren’t available We require 4,800 units and delivery must be completely by 15 January, 20. A full specification of our requirements is given on the attached sheet, together with our technical brochure. I would appreciate it if you could quote us your best CIF price, giving a full specification of your product and shipping date. Of course our technical department would need nto have some samples of the batteries to test in our laboratories before we would place a firm order. We usually deal with new suppliers on the basis of payment in our currency by confirmed irrevocable letter of credit. Assuming the lab tests go well, and you can quote us a competitive price, we would certainly be able to place more substantial orders on a regular basis. I will be out of the office for a couple of weeks from tomorrow. In the meantime, do get in touch with one of my assistants if you need any more information Looking forward to hearing from you. Give my regards to Jeanne and the kids Best, Fred A. North , Buying Manager Enclosed: Specification and technical brochure
Model 5 拒绝退款信 Dear Sirs, We have received your letter dated April5 and very much regret the difficulties you are having with the electronic counters supplied to your order No. 865 All our counters are made to be identical in design and performance and it is difficult to understand why some of those sold to your customers should have given trouble. From what you said it would seem that a number of the counters included in the latest batch escaped the examination we normally give to all counters in our inspection deparment, where each counter is individually examined before being passed into store. We understand your problem, but regret that we cannot accept your suggestion to take back all the stock unsold from the batch about which you complain. Indeed, there should be no need for this since it is unlikely that the number of faulty counters can be very large. Of course we will be glad to replace any counter found to be unsatisfactory, and we are prepared to allow you a special discount of 5% to compensate for your trouble on this particular batch. We trust you will accept this as being a fair and reasonable solution of this matter. Yours faithfully, Peter Wood
Model 6 拒绝信 Dear Mr. Johnson, We are terribly sorry that the repair of your cassette player is really beyond our reach. There are several reasons.3 why we left your equipment unrepaired. Firstly, our technician in charge of the cassette player had been several days off for serious flu, the delayed the handling of the equipment Secondly, there is no parts found in the present market to replace the volume control which really needs repairing. We have the ability to replace the on/off switch, however, the cost is too high to worth it, because you can use the amount of money to buy a new one. Accoring to our survey, this type of equipment is manufactured in 1985 and the manufacturer has gone out of business, so it is impossible for you to talk with them. We are really sorry for our helplessness Sincerely, Mason Manager
Model 7 可行性报告 Report on installation of a new word processing On several occations, we have discussed the desiability of installing a new word processing system to replace the six-year-old stand-alone word processing system we currently use. In installing a new word processing system the following identify the important characteristics that should be used in judging its desirablity. a. The system should be expandable One of the concerns that I have had for several years is that we can no longer obtain equipment identical to our present stand-alone equipment. Since we have the need for additional wroktations, a different brand of equipment will have to be purchased , which will destroy system compatibility if we continue to use the present stand-alone system b. The equipment should be integrated An efficient word processing system is integrated, which means that various pieces of office equipment-such as desktop computers, microcomputers, and terminals-are capable of being electronically attached to one another. Thus, each word processing station can also function in other ways-to prepare graphics, to maintian spreadsheet, etc. c. The system should be capable of performing all word processing functions currently found To purchase a system that cannot perform all functions is tantamount to purchasing a system that is several years old. Among the alternatives available for installing a new word processing system are the following: A. Replace the old stand-alone system with a new stand-alone system. While stand-alone system can be expandable, they cannot be integrated. Stand-alone systems are capable of performing all word processing functions B. Replace the old-stand-alone system with a new intrgrated system. These systems are expandable , they can be integrated with other devices, and they are capable of performing all word processing functions The recommended alternative is the installation of an integrated system since it possesses the essential characteristics that a new system should possess. The primary disadvantages of the integrated system are their cost and the installation time. Training time on both systems shoud be approximately equal. Model
8 备忘录 To: Director From:Pierre Aries, Office Manager Subject: Reducing Staff Date: June12, 2005 4 I have several proposals for cutting down on office staff. First, I suggest that we eliminate the full-time position of order clerk, since there is not enough work to occupy him thrughout the month. Orders and requests for sales information are heaviest at the end of the month. In contrast, there isf little to do the first two weeks of each month. Therefore, I recommend that we hire temporary help for the last two weeks of each month and give the orders from the first of the month to the sales departmetn to process. Second , now that our systems are completely computerized, we no longer need a computer programmer on staff. It is true, we will need computer programming services occasionally in future, for instance, when we revise our billing system. In such cases, however, we can hire a freelance programmer Third, I suggest that I share my secretary with the assistant office manager, thus eleminating one secretarial position. Although this will increase the managerial workload, I feel we can handle it. Moreover, we can always hire temporary help to get us through particularly busy periods. If these suggestions are followed, we should be able to save approximately $26,000 in the coming year in salarires alone. So, I believe these changes will result in greater work efficiency. P.Aires
Model 9 商务报告 To: Jean Withrow From: Bob Stein Date:Aug.18,2004 Subject: Feasibility of Flexible Working Hours This report concerns the feasibility of allowing workers to start and stop work ast the times that suit them best, a practice known as flex-time. Of course, we all understand that everyone would still wrok a total of 40 hours per week, as we do now. This idea of flexible working hours was first presented to the directors by some of our workers , many of whom have young children in school. The Personnnel Manager was asked to look into the question, and his study had two aspects. First, he looked at the experience of other companies, and second , he looked carefully at our own working arrangements. After studying flex-time arrangements at four similar companies, the Personnel Manager reported several advantages: Parents of school-age children were able to fit their work hours to those of their children, workers could choose to work during hours they could be most productive, and worker attitude improved because of more choice in work time. There were , however, some disadvantages as well: Sometimes there were not enough workers in some departmetn at crucial hours of the day, and it took a while to iron out confusion about schedules Next, we asked all employees of our company to predict the hours they would probably choose to work. This information was then circulated to all heads of departmetn for comment. The department heads were asked to look in particular at possible problems and their solution After studying all this information, a committee that included a representative from every department decided to try flex-time for a period of 3 months, starting April 1. At the end of that peroid, the committee will make a final decision
Model10邮件 Dear Ms. O’Flanagan, Thank you for your e-mail 5 September. I am pleased to confirm that the SR100 will launch on time on 20 November with brochures available from 8 October. We are also planning a sales conference for mid-October to train salespeople in how to use the product and brief them about its selling points, I hope to confirm the dates and venue of the conference in a couple of weeks If you have any questions, please do not hesitate to call or email me. 5 Regards Henrik Jensen
Model 11投诉信 Dear Sir, On October 20 we ordered from Mr. Robinson, the salesman for our territory, stationery and office supplies for use in our office . We asked that the order be sent before the end of the year. The duplicate sales order that we have is No.3455. We have not yet received the order, even though it is past the promised delievery date. We did, however, receive an outgoing invoice for $475.13 Would you please check to see the reason for this delay? We are getting quite low on certain items in the order. And unless we received this order soon, it will be difficult for our office to operate properly Is it possible to send this order so that it reaches us by January 10? We are, of course, holding your invoice for payment until we receive the order Please let us know immediately, either by telephone or special-delivery letter, what has become of our order and how soon we shall receive it. We are sure that you will take care of the difficulty promptly. Yours faithfully,
Model 12推销信 Dear Sirs, Have you ever thought how much time your typist wasters in taking down your letter? It can be as much as a third of the time he spends on correspondence. Why not record you dictation—on our Stenogram-and save this time for other jobs he can be doing while dictation is in progress? You will be surprised how little it costs. For fifty-two weeks in the year your Stenogram works hard for you, without lunch breaks or holidays. You cann’t ever give it too much to do. It will take your dictation at any time, and anywhere-after office hours, at home, or even while you are traveling, it does away with mistrascriptions in short-hand and can even do away altogether with typewriting since recorded messages can be posted. The Stenogram is efficient, dependable , timesaving and economical and , backed as it is by our interantional reputation for releabiltiy, is in regular use in thousands of offices all over the country. It gives superb reproduction quality-very syllable as clear as a bell. It is unbelievably simple to use. You just slip in a pre-loaded cassette, press a button, and your Stenogram is ready to record dictation , instructions , interviews, telephone conversations, or what you will. Nothing could be simpler or more efficient either. Our unique after-sale service contract ensures lasing operation at the peak of efficiency. Some of your busness friends are sure to be using the Stenogram. Ask them about it before you place an order, or, if you prefer, fill in the enclosed prepaid card and we will arrange for Mr. James Baron, our representative for your area , to call and give you a demonstration. Just state a day and time. Your sincerely,
Model 13求职信 Dear Sir or Madam, Two years of High School accounting, supplemented by summer work at an accounting firm and stsrengthened by an evening program in accounting at the Abrames Institute have equipped me to handle the general demands of accounting work. I would therefore appreciate it if you would consider me for an accounting position in your firm I am presently employed as a tax consultant with the Avida Manufacturing Corportaion. But I am looking for a position that would make greater use of my broad trainning. I would also value the opportunity to get into a more advanced phrase of accounting. I plan to continue my accounting education through a night school program at our local community college. The enclosed resume summarizes my education and experience. It 6 also inlcudes the names of three people from whom you may obtain information about my character and ability. I would very much like to talk to you in person. I may be reached by phone at 555-3245 Sincerely yours,
Model 14祝贺信 Dear Maria, In the ten years you have been with Ford, you have seen our company grow from a small local factory to a national organization . Responsible for this remarkable growth are highly productive and loyal employees like you. It is a pleasure for me to write this congratulatory letter on your tenth anniversary, for it gives me an opportunity to thank you for your contribution to our success. As supervisor of our filling staff, you have set up a highly flexible and effective system for handing the increasing volume of records. I am sure you have heard the often-repeated statement around the office, “ If you don’t know, ask Maria.”This statement is indeed a tribute to your efficiency. I look forward to working with you in the years ahead. When I think of the slogan, “Ford is people:, I can’t help calling to mind a picture of you and all those like you who help to make our firm th econgenial, effective group it is today. Sincerely yours,
Model 15会议记录： Minutes of the Meeting of the Capital Improverments Committee The Foster Lash Company, Inc October 8,2004 Presiding: Paticia Stuart Present: Mike Negron Sheila Glun Ellen Frankin Absent: Fred Hoffman Gina Marino The weekly meeting of the Capital Improvement Committee of the Foster Lash Company was called to order at 11am in the conference room by Mr. Stuart. The minutes of the meeting of October 1 were read by Mr. Negron and approved The main discussion of the meeting concerned major equipment that should be purchased by the end of the year. Among the proposals were these: Mr Woo presented information regarding three varieties of office copying machines. On the basis of her cost-benefit ***ysis and relative performance statistics, it was decided, by majority vote, to recommend the purchase of a CBM X-12 copier Mr. Browne presented a request from the secretarial staff for new typewriters. Several secretaries have complained of major and frequent breakdowns of their old machines. Mr. Franklin and Mr. Browne are to further investigate the need for new typewriters and prepare a cost comparison of new equipment versus repairs The committee will discuss the advisablity of upgrading account executives’ personal computers. The report will be presented by Sheila Glun at the next meeting, to be held on October 15,2004 , at 11 am in the conference room The meeting adjourned at 11:45 am Respectfully submitted Ellen Franklin, Secretary
商务英语写作范文1
Dear
It is because we donot want you to experience unnecessary embarrassment， that we are writing this letter to you.
As we have remindedyou， your account is past due and I am sorry toinform you that if you were to present your charge card at our store today， our sales personnel could not accept the charge without an okayfrom the credit department. This would necessitate your going to the creditdepartment to discuss the status of your bill before the charge would beapproved.
You have been too goodof a customer in the past to have to go through this procedure， but unless we receive your payment we have no other alternative， due to our company policy.
We have enclosed aself-addressed envelope for your convenience and are requesting
商务英语写作范文2
Dear
The postmark of thisletter is registered with our office. Unless you contact us at [telephone]， you will run the riskof your local Sheriff serving you with a Summons and Complaint to appear inCourt without further notice to you.
Filing of suit willinitiate a series of events that will cause you considerable inconvenience andexpense. In addition to the above mentioned balance， you may be liable for court costs and interest.
In the event youshould fail to contact us immediately， we will assume that this debt is valid. Should you have anyreason to dispute the validity of the debt or any portion thereof， this office will obtain verification of the debt or obtain a copyof the Judgment and mail you a copy of same. This office will alsoprovide you with the name and address of the original creditor if differentfrom the current creditor.
PLEASE GOVERN YOURSELFACCORDINGLY.
商务英语写作范文3
NOTICE TO QUIT
TO_________________________， Tenant inpossession：
Take notice that yourmonth to month tenancy of the herein described premises is hereby terminated atthe expiration of 30 days after service of this notice on you，and that you are hereby required to quit and on said date deliver upto me the possession of the premises now held and occupied by you under suchtenancy.
Said premises areknown as：
__________[name ofbuilding]__________
__________[ address ]__________
__________[city， state， zip]__________
This is intended as a30 days' notice to quit， for thepurpose of terminating your tenancy aforesaid.
Dated： __________________
______________________
Landlord
Your delivery of [description of goods] which was received by us on [date] does not meet the specifications as outlined in our contract of [date] .
Inasmuch as this merchandise does not meet our requirements， we are hereby requesting that you suspend any future deliveries as called for in our herein referenced contract and release us from that certain contract.
Due to our contractual commitments， we must sup*** our customer with the appropriate goods within a specified period of time which requires that we now proceed to make our purchases from a different source.
We would appreciate receiving your release as soon as possible.
——商务英语写作案例参考优选【五】篇
Dear The postmark of thisletter is registered with our office. Unless you contact us at [telephone]， you will run the riskof your local Sheriff serving you with a Summons and Complaint to appear inCourt without further notice to you. Filing of suit willinitiate a series of events that will cause you considerable inconvenience andexpense. In addition to the above mentioned balance， you may be liable for court costs and interest. In the event youshould fail to contact us immediately， we will assume that this debt is valid. Should you have anyreason to dispute the validity of the debt or any portion thereof， this office will obtain verification of the debt or obtain a copyof the Judgment and mail you a copy of same. This office will alsoprovide you with the name and address of the original creditor if differentfrom the current creditor.
You work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.
Study the following graph which shows the effort taken by your company and IBI Inc , your main compe***. In the graph ,the Quality Management is divided into five parts.
Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company. Write on your Answer Sheet.
How to improve Quality Management System with limited capitals? That is the key to success. After careful study of IBI Inc 'our main compe*** ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. Another fact with our attention is that although IBI Inc.s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.
A comparison of ERS and Worldwide Relocation
Introduction
The aim of this report is to assess which of the two companies, ERS or Worldwide Relocation would be the most suitable for the relocation of Fenway employees and their families from Seattle to Dublin.
Findings
Both ERS or Worldwide Relocation offer an accommodation and school search services. Both companies can organize visas and work permits. In addition to these basic services, ERS also offers removal and shipping assistance whereas Worldwide Relocation offers an integration programme and assistance with partner employment. The latter is a key requirement for Fenway.
Conclusion
It was concluded that both companies go some way to fulfilling Fenway’s needs, but neither meets all its needs.
Recommendation
We would recommend that Worldwide Relocations to be chosen to facilitate the relocation process as its services match Fenway’s requirements more closely than ERS’ do.
Environmental performance
Introduction
This report sets out to compare our environmental performance over the last four years with the targets which we have set out for next year.
Waste reduction
There was an increase in non-hazardous waste three years ago, this was due to by-products resulting from the new processing system. Although the amount has fallen steadily since then it seems unlikely that next year’s target level will be achieved. In contrast, the introduction of the new waste processing system enabled us to reduce hazardous waste to target levels three years ago.
Energy efficiency
Energy consumption has decreased steadily and it seems likely that target levels will be reached by next year.
Conclusion
In conclusion, the measures taken have led to significant environmental improvements. It is expected that most targets will be achieved or exceeded by next year.
Dear Mr. Slater
I am writing to say that, after having visited the site, my company is very interested in renting the office premises at 4 place Jean Moulin. However, I would be very grateful if you could give me some further information.
Firstly, would it be possible for you to tell me which companies share the site?
Could you also tell me how many floors there are in the building in total? We are only interested in renting a single floor of the building. Would this be possible?
You say the property is near two metro stations. Please can you tell me which they are? I would also like to know where the additional surface car-parking is exactly.
I look forward to hearing from you soon.
Yours sincerely
——商务英语作文 (菁华10篇)
你是一家国际大公司的人力资源部经理。你刚刚任命弗朗西斯卡女士为公司总部的销售经理。
给总部的全体员工写一个字数为40-50的.备忘录：
（1）宣布对弗朗西斯卡女士的任命。
（2）说明她开始工作的具体时间。
（3）要求总部员工准备欢迎她。
老师建议：
首先，我们要了解一篇memo的基本格式：
MEMORANDUM
From: Olive HR Manager To: All staff
Date: 12 June, 20xx Subject: Appointment of Francisco
Here we announce the appointment of Mrs. Francisco as our new Sales Manager of the Headquarter. She will be starting her job next Monday morning. There will be a small welcome party by 9:00 that day so everyone please be on time.
其次，写一篇作文，我们说任何形式的BEC作文，都要考虑如下因素：
Who is going to read my memo?
What has the reader already known about this?
What does the reader need to know?
How is the reader going to respond my memo?
第三，memo尽量使用短句，这样表达清晰，结构紧凑。
第四，字数超，memo使用词汇要简短干练，确保大家都看得懂。
第五，写memo前要考虑清楚字句的组织，用精练的语言，有头有尾地把memo完成。
这部分写作题型对大多数*考生来说比较新颖，但是，无论求学还是工作，这是更接*实际的商务写作形式。图表描述试题要求考生在25-30分钟内完成120个单词量左右的写作。图表描述从考题内容上来看，似乎考试给予考生一定的写作自由度，但是，考生如果不掌握必要的图表描述写作要领，会感到无所适从，不知如何着手答题。
在BEC考试中，试题都为了考査和测试考生的识读、理解视觉信息的能力。BEC Higher Writing Test第一部分试题旨在测试考生是否具有把视觉信息转化为书面文字表达的能力。考生在规定的时间内做好这种试题，除了必要的语言表达能力外，还必须掌握把图表转换成文字表述的技巧和要领。
做好这部分考题，首先要理解题目的背景语言资料和视觉资料。 背景语言资料往往非常简单，通常是配合视觉资料而给出的必要的简要文字说明。严格来说，这种文字说明应该是视觉信息的一部分，因为一个图表或图示没有文字说明，就会毫无意义。因此，把握好题目的视觉信息是做好这部分考题的关键。对一个视觉信息，从不同的角度可进行多种分析，得出多种相关结论，限于答题宇数的要求，通常写作题目中会明确指定一到两个分析方向，但也只是提供了分析的方向，没有具体的分析细节，更没有分析结论。
对多数*考生来说，由于*惯于宏观分析，由于汉语语汇丰富，由于许多词汇释义笼统容易产生歧义，由于大都*惯于先用汉语表述再把汉语转译成英语，而很少运用直观的'视觉手段去表达思想， 因而读图对*考生来说是比较陌生的难题，更不用说根据图表进行分析，直接用英语表述并得出结论。本单元就视觉信息可能出现的种类以及相应的分析和结论做出举例和解说，希望考生能够熟悉这些图形，掌握解答考题的方法和步骤，正确分析图表，用英语进行表述并得出结论。
这部分写作题型对大多数*考生来说比较新颖，但是，无论求学还是工作，这是更接*实际的商务写作形式。图表描述试题要求考生在25-30分钟内完成120个单词量左右的写作。图表描述从考题内容上来看，似乎考试给予考生一定的写作自由度，但是，考生如果不掌握必要的图表描述写作要领，会感到无所适从，不知如何着手答题。
在BEC考试中，试题都为了考査和测试考生的识读、理解视觉信息的.能力。BEC Higher Writing Test第一部分试题旨在测试考生是否具有把视觉信息转化为书面文字表达的能力。考生在规定的时间内做好这种试题，除了必要的语言表达能力外，还必须掌握把图表转换成文字表述的技巧和要领。
做好这部分考题，首先要理解题目的背景语言资料和视觉资料。 背景语言资料往往非常简单，通常是配合视觉资料而给出的必要的简要文字说明。严格来说，这种文字说明应该是视觉信息的一部分，因为一个图表或图示没有文字说明，就会毫无意义。因此，把握好题目的视觉信息是做好这部分考题的关键。对一个视觉信息，从不同的角度可进行多种分析，得出多种相关结论，限于答题宇数的要求，通常写作题目中会明确指定一到两个分析方向，但也只是提供了分析的方向，没有具体的分析细节，更没有分析结论。
对多数*考生来说，由于*惯于宏观分析，由于汉语语汇丰富，由于许多词汇释义笼统容易产生歧义，由于大都*惯于先用汉语表述再把汉语转译成英语，而很少运用直观的视觉手段去表达思想， 因而读图对*考生来说是比较陌生的难题，更不用说根据图表进行分析，直接用英语表述并得出结论。本单元就视觉信息可能出现的种类以及相应的分析和结论做出举例和解说，希望考生能够熟悉这些图形，掌握解答考题的方法和步骤，正确分析图表，用英语进行表述并得出结论。
Thanks for seeing me off at the airport. I really appreciate it. No problem, it's my pleasure. I am glad you had a chance to visit our headquarters, and hope you can come back soon. We should be back in about three months. We'll have another corporate meeting next quarter. Will you be in the area at that time? I should be.... Remember to let me know when your flight is coming in when you come. I'll come and pick you up at the airport. You're too kind. Here we are at the terminal, what airline are you flying with? Um...Let me look at the ticket. Oh, that's right, China Air. China Air is in terminal B, this is the international terminal, so all you have to do is walk straight through those doors and turn to your left, you should be able to see the check-in counter. Thanks again for all your help. If you're ever in the Michigan area, be sure to look me up. Yes. Let's keep in touch
您来机场送机，我感激不尽。不客气。我很高兴您有机会来拜访我们总部，希望不久以后您能再来。我们大概三个月后会回来。下一季度我们还有一个公司会议。那时候您会在公司吗？我应该在公司。您来时请务必让我知道您的航班时间。我将在机场接机。您太客气了。我们到航站楼了。您是坐哪家航空公司的航班？嗯，我看一下机票。是*航空。*航空在B号航站楼。这是一个国际航站楼，所以您需要一直走至穿过那边的门，然后向左转。到时您就能看见登机台。再次感谢您的全部帮助！ 如果您去密歇根，请务必来找我。好的.，保持联系。
跟商业行业或者是商业现象的发展经济等等有关系，出题的形式可以是图表英语，也可以是提纲作文。
不论是哪种形式作文，只有第一段写作方式是不一样的，比如说图表中你要进行图表描述，最后要进行描述，但是二三段的论述和结论其实都一样，那么在这里来看几个例子。
第一个是我们说的食品安全问题。那如果是出到这种类似于社会比较负面的作文的话，主要的写作方式就要对这种现象进行分析，对它的原因进行解释，对它的'根源进行探索，为什么食品安全频发?我们给观众稍微列了几个提纲，比如说食品安全问题频发第一个原因，是因为这些食品的生产商他们缺乏责任意识，所以在生产的时候不顾忌消费者的食品安全。或者是这些生产商，他们可能更加关心的是经济利润又或者是他们忽略了消费者的健康甚至是生命。那么还可以说是相关部门对于这种食品安全生产流程缺乏严格的监管，那我们可以从以上四条原因去进行拓展，最终把这篇文章给写出来，在结尾的时候我们可以写一些建议和措施，比如说这种问题我们应该引发关注予以解决。
还有几个话题我们来看一下。
第二个叫做山寨产品，其实也跟产品的质量低下问题有关系，那么它可以是图表作文以用来画，或者提纲作文是可以的，那山寨产品的名字叫
跟商业行业或者是商业现象的发展经济等等有关系，出题的形式可以是图表英语，也可以是提纲作文。
不论是哪种形式作文，只有第一段写作方式是不一样的，比如说图表中你要进行图表描述，最后要进行描述，但是二三段的论述和结论其实都一样，那么在这里来看几个例子。
第一个是我们说的食品安全问题。那如果是出到这种类似于社会比较负面的作文的话，主要的写作方式就要对这种现象进行分析，对它的原因进行解释，对它的根源进行探索，为什么食品安全频发?我们给观众稍微列了几个提纲，比如说食品安全问题频发第一个原因，是因为这些食品的生产商他们缺乏责任意识，所以在生产的时候不顾忌消费者的食品安全。或者是这些生产商，他们可能更加关心的`是经济利润又或者是他们忽略了消费者的健康甚至是生命。那么还可以说是相关部门对于这种食品安全生产流程缺乏严格的监管，那我们可以从以上四条原因去进行拓展，最终把这篇文章给写出来，在结尾的时候我们可以写一些建议和措施，比如说这种问题我们应该引发关注予以解决。
还有几个话题我们来看一下。
第二个叫做山寨产品，其实也跟产品的质量低下问题有关系，那么它可以是图表作文以用来画，或者提纲作文是可以的，那山寨产品的名字叫
Charm of intonation
Answering a phone in a clear and pleasant tone can show the speakers professional demeanor and amiable personality.Although your partner cant see your face, your joy or irritation will come through your voice.When you call, your tone should be smooth, soft and serene. Then, if you can talk to each other with a smile, it will make your voice more friendly and enthusiastic.Never chew gum or eat while youre on the phone.
Decent questions and answers
The call should be answered immediately after the second bell rings.
When the other party should take the initiative to identify the company or the name of the Department and its name, should not pick up the phone asked: “ Hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language.The end of the telephone conversation, usually made by the calling party, then politely said goodbye to each other.No matter what the reason for the telephone call, the party shall be responsible for the redial.
Telephone Message
In business complaints, it is most common to fail to return calls in a timely manner.In order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the re*.Generally within 24 hours of the phone message to re*, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back.If you really cant call back personally, you should trust someone else.
Pay attention to jet lag
Before making a call, make sure the difference between the time difference and the working hours of each country. Dont make a phone call on the day off so as not to influence the rest of the day.Try not to call home even if the customer has told you the phone number at home.
Use the telephone properly
In America you can sell the goods to a person be strangers to each other by telephone, while in Europe, Latin American and Asian countries, telemarketing or on the phone for a long time to talk business on the unacceptable.The best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews.
这部分写作题型对大多数*考生来说比较新颖，但是，无论求学还是工作，这是更接*实际的商务写作形式。图表描述试题要求考生在25-30分钟内完成120个单词量左右的写作。图表描述从考题内容上来看，似乎考试给予考生一定的写作自由度，但是，考生如果不掌握必要的图表描述写作要领，会感到无所适从，不知如何着手答题。
在BEC考试中，试题都为了考査和测试考生的识读、理解视觉信息的能力。BEC Higher Writing Test第一部分试题旨在测试考生是否具有把视觉信息转化为书面文字表达的能力。考生在规定的时间内做好这种试题，除了必要的语言表达能力外，还必须掌握把图表转换成文字表述的技巧和要领。
做好这部分考题，首先要理解题目的背景语言资料和视觉资料。 背景语言资料往往非常简单，通常是配合视觉资料而给出的必要的`简要文字说明。严格来说，这种文字说明应该是视觉信息的一部分，因为一个图表或图示没有文字说明，就会毫无意义。因此，把握好题目的视觉信息是做好这部分考题的关键。对一个视觉信息，从不同的角度可进行多种分析，得出多种相关结论，限于答题宇数的要求，通常写作题目中会明确指定一到两个分析方向，但也只是提供了分析的方向，没有具体的分析细节，更没有分析结论。
对多数*考生来说，由于*惯于宏观分析，由于汉语语汇丰富，由于许多词汇释义笼统容易产生歧义，由于大都*惯于先用汉语表述再把汉语转译成英语，而很少运用直观的视觉手段去表达思想， 因而读图对*考生来说是比较陌生的难题，更不用说根据图表进行分析，直接用英语表述并得出结论。本单元就视觉信息可能出现的种类以及相应的分析和结论做出举例和解说，希望考生能够熟悉这些图形，掌握解答考题的方法和步骤，正确分析图表，用英语进行表述并得出结论。
subject:bankdraftpayment
dearsirs，
thegoodsundercontractno。555wasdeliveredhereingoodorderandconditionandwearequitesatisfiedwithit。
pleasefindabankdrafttothevalueofus$80，000forpaymentofyourinvoiceno。1223sentbyairmail。anacknowledgementinduecoursewillbeappreciated。
yourstruly，
xxxx
主题：汇票付款
亲爱的先生；
第555号合同项下的货物完好的运抵我处，我们对货物甚感满意。
现寄去面额80000美元的银行汇票一张，以结清贵方航邮来的第1223号发票账款，请查收。如若及时给我方收讫通知，将不胜感激。
你忠实的
xxxx
文体介绍
人员出访，常常需要事先与要见面的人或公司进行预约。这类预约e-mail较易写，只要做到清楚、简洁、礼貌就行。它一般包括下列内容：
（1）请求约会并说明原因。
（2）建议确切的约会时间和地点等。如果你的时间比较充裕，预约时可给出你可接受的时间由对方决定。
（3）请对方答复并进行确认。
回复这类电子邮件可分为接受和拒绝两种。接受的内容一般有：表明来信收悉；表示接受；重述具体时间、地点等；表达希望会晤或感谢的心情。拒绝的内容一般包括：表明来信收悉；说明拒绝的原因；致歉。
当要变更预约时，应说明变更的`原因，同时致歉。
实用范例
（1）
subject:requestforanappointment
dearmr。smith
iamscheduledtovisittheu。s。onbusinessattheendofthismonth，andwishtocallonyouatyourofficeonthatoccasion。
iwillbearrivinginwashingtononoraroundaugust20andstayingthereforaboutaweek。itwouldbeverymuchappreciatedifyouwouldkindlyarrangetomeetwithmeeitheronaugust22or23，whicheverisconvenientforyou。ifneitherisconvenient，couldyoupleasesuggest***ternativedatebyreturne-mail。
thankyouinadvanceforyourkindcooperation。iamlookingforwardtomeetingyouinwashingtonsoon!
sincerelyyours，
lilei
guangzhoutradingcompany
主题：请求约见
亲爱的史密斯先生：
我预定这个月底出差赴美，希望届时能到贵公司访问你。
我预计在8月20日或其前后抵达华盛顿，大约停留1周。若方便的话，望你能挤出时间在8月22或23日与我见面，我将十分感谢。假如这两天都不行，请以电子邮件回复并告知其他日期。
先在此谢谢你的大力协助，期待不久在华盛顿与你见面！
你真诚的
李蕾
广州贸易公司
（2）
subject:urgent-needtochangeappointment
dearmr。zhang，
withregardtoourappointmenttovisityourchina’sfactoryonaugust2，iregretthatimustaskyoutochangethedatetoaugust3duetoanunexpectedmatterthatrequiresmypersonalattention。
i’mawfullysorryforthislast-minuterequest，butihopeyouwillbeabletomeetwithmeonaugust3ataround10:00am。ifyouarenotavailable，willyoupleaseletmeknowbye-mai*p?
hopethiswillnotcauseyoutoomuchinconvenience。thankyou。
——商务英语简历 (菁华6篇)
目前所在： 天河区 年 龄： 21
户口所在： 广东省 国 籍： *
婚姻状况： 未婚 民 族： 汉族
培训认证： 未参加 身 高： 155 cm
诚信徽章： 未申请 体 重： 44 kg 人才类型： 普通求职
应聘职位： 贸易/进出口专员/助理：，贸易跟单：，助理贸易跟单：
工作年限： 0 职 称：
求职类型： 实* 可到职日期： 随时 公司性质： 私营企业 所属行业：
担任职位： 促销员
工作描述： 吴川港丰商场蒙牛果蔬酸酸乳饮料兼职促销员，大力介绍产品 担任职位： 广州亚运会志愿者
工作描述： 在亚运会期间，站岗，帮助有需要的人。。体现广州亚运会的精神。
教育背景毕业院校： 广州科技职业技术学院
最高学历： 大专 获得学位: 毕业日期： 20xx-06
专 业 一： 商务英语与报关实务 专 业 二：
起始年月 终止年月 学校（机构） 所学专业 获得证书 证书编号
语言能力外语： 英语 良好 粤语水*：
其它外语能力：
国语水*：
工作能力及其他专长对工作热情，在工作中细心。爱好唱歌看书。
详细个人自传性格活泼开朗,喜欢结交好友和学*新事物，适应新环境的能力强。
在校学*认真并积极参加学校的各项活动。富于团队合作精神，有责任心，富有时间观念。有很好的交际能力。
20xx 年应届毕业生 自 荐 书★ ★ ★ ★姓 学 专名： 校： 业： 二零一三年十月毕业时间：
个人简历姓 名 性 身 民 健康 团员 别 高 族 女 164cm 汉 未婚 大专 业 商务英语 系 照片 出生年月 籍 贯健康状况 政治面貌 毕业院校 学*经历婚姻状况 学历 专 20xx.09—20xx.07XXX 学院个人能力工作经历求职意向获奖情况1.通过了计算机等级一级 B，能熟练操作 Word、Excel、Power point 等应用 软件，打字速度能达到 50 字/分钟 2.通过了普通话等级考试，声音甜美，吐字清晰流畅，普通话标准，表达能 力较好； 3.通过了会计证，必修了金融学，会计学基础，金融英语，选修过会计电算 化，有一定的金融会计知识基础，熟悉用友财务软件，能够胜任贵岗位的在 线账务查询等业务； 4.通过英语四六级,有一定的口语表达能力，客服中可能偶遇外国客户咨询 需要一定的口语表达能力。 1、20xx．12 -20xx.05 在海尔家电做促销，为其利润提高 0.2 个百分点。 2.20xx.07-09 在山东曲家渔码头一家大型餐饮公司实* 2 个月， 发现自己非 常乐于服务行业的工作； 3.20xx.10-20xx.09 在校期间，三个学期，申请了勤工助学岗位，主要是负 责多媒体教室的日常打扫，每天早中晚的开锁门，工作内容琐碎，但每天都 必须坚持，四个学期的锻炼，培养了自己较强的责任心和持之以恒的毅力。 贸易类: 外贸 外语类 翻译 行政/人事类 英语助理 求职类型：全职 希望工作地区：山东 月薪要求：1000--20xx 1、20xx 年 5 月荣获“优秀员干部” 2、20xx 年 10 月荣获“院三等奖学金” 3、20xx 年 11 月荣获“第四届大学生艺术节摄影三等奖” 4、20xx 年全国大学生英语写作大赛山东省赛区三等奖 5、20xx 年 5 月荣获“院三好学生” 联系电话 地 址电子邮件 邮 编
自荐信尊敬的领导, 我系 学院外语系商务英语专业20xx 年应届毕业生， 面临择业， 我满怀憧憬和期待，愿坦诚地向贵公司自荐，并将我的材料函呈上，敬请审阅。 大学三年短暂而充实，在这一千多个日日夜夜中我系统的学*，有了扎实的知识基础。 而且在大学期间多次社会实践活动中，能够理论联系实际检验自己所学的知识，使自己具备 了较强的分析问题和解决问题的动手能力。 在学生会的工作中也提高了自己的组织策划能力， 锻炼练了领导能力。自信和执着是我的原则，沉着和乐观是我处事的态度，爱好广泛使我更 加充实。面临择业，我对社会和自己都布满信心，渴望得到社会的认可，发挥自己的才能， 对社会有所贡献。 “十年磨一剑，今日把示君”。我没有名牌大学的文凭来保荐，也没有丰富的政治背 景来装潢，但我拥有一个健康自然的我，自信而不狂妄，稳重而富有创新，成熟而布满朝气。 我愿凭着这个自然的我以最诚挚的心和其他大学生一起接受您的挑选。“良禽择本而栖，贤 臣择主而事”。尊敬的领导，雄鹰展翅急需一方天空，良马驰骋尚待一方路径。深信我会用 自己勤勉的汗水与同仁一道为我所深爱的事业奋斗不息，奉献我的年轻的热忱和才智！ 一个渴望展翅的人,感谢审阅!自荐人：XXX20xx 年 3 月 31 日
yjbys
女 21岁 广东人
学历： 大专\
工作年限： 应届毕业生
期望薪资： 3000-5000元
工作地点： 广州 - 不限
求职意向：咨询员 | 服务员 | 跟单员 | 保安 | 助教
自我描述
通过了大学英语四级。能进行日常的口语交流，简易的文书翻译，有小学家教，服务员，及销售的经验。为人沉稳内敛，能吃苦，好学。身高160 体重 48KG 五官端正。因考虑读本科，工作期可能不长(六月24-八月30)。
个人信息
doudouxs
性 别： 男
民 族： 汉族 出生年月： 1990年9月1日
婚姻状况： 未婚
身 高： 178cm 体 重： 65kg
户 籍： 福建莆田 现所在地： 福建莆田城厢区
毕业学校： 泉州师范学院 学 历： 专科
专业名称： 师范 商务英语 毕业年份： 20xx年
工作经验： 三年以上 最高职称： 初级职称
求职意向
职位性质： 全 职
职位类别： 贸易/外贸贸易类
职位名称： 外贸业务员 ;
工作地区： 福建-莆田市区,福建-莆田城厢区,福建-莆田涵江区,福建-莆田荔城区,福建-莆田秀屿区 ;
待遇要求： 5000-6000元/月 可面议 ; 不需要提供住房
到职时间： 可随时到岗
技能专长
语言能力： 英语 四级 ; 普通话 标准
电脑水*： word、excell、
教育培训
教育背景：
时间 所在学校 学历
20xx年9月 - 20xx年7月 泉州师范学院 专科
工作经历
所在公司： 厦门福励织造有限公司
时间范围： 6月 - 5月
公司性质： 股份制企业
所属行业： 贸易、商务、进出口
担任职位： 销售人员
工作描述： 1、接单：负责订单接收，评审常规订单，及时反馈异常。 2、订单跟进：全程跟进每道工序的生产环节，确保订单保质、保量、按时完成。 3、出货：依据订单交期，提供出货资料，安排物流，跟进物流进度，确保客户及时收货。 4、异常处理：订单异常的协调、处理及反馈。 5、货款回收：每月与客户核对销售量、开票、货款回收及订单资料的汇总，跟进货款的回收进度，及时反馈异常货款信息。 6、样品管理：每日客户所需样品的安排(取样、寄样、登记、回复、跟踪)。
离职原因： 家人都在莆田。
其他信息
自我评价： 对工作充满信心，愿意不断追求，拼搏，奋斗.本人于20xx年6月毕业于泉州师范学院商务英语专业，大学三年期间参与学校内兼职工作(如勤工俭学部下管理工作,暑假寒假假期餐饮服务工作)。
毕业后，想在厦门发展。
1、本人性格开朗，工作认真负责任，有上进心、亲和力。2、善于倾听和协调各种关系，善于分析问题解决问题,有责任心和上进心，做事讲究方法和效率, 较好的应变能力, 敏锐的洞察力及较好的谈判能力. 能够胜任高挑战性、高压力的工作。3、懂得自我激励，自我管理意识强，能独立的工作。
个人基本简历
姓名：—
国籍：*
目前所在地：广州
民族：汉族
户口所在地：湖北
身材：165 cm，52 kg
婚姻状况：未婚
年龄：29岁
培训认证：诚信徽章：
求职意向及工作经历
人才类型：普通求职
应聘职位：贸易类：外贸外语类翻译行政/人事类英语助理
工作年限：5
职称：无职称
求职类型：全职可到职—随时
月薪要求：20xx——3500
希望工作地区：广州东莞佛山
个人工作经历：20xx.10—20xx.8大连东方物流有限公司从事客服主管
负责客服部与其他部门的日常工作衔接，负责向经理报告当日货物签收及客户信息反馈。
20xx.6—20xx.9大连未来英语学校少儿英语外教助理
协助外教完成少儿英语教学互动。
20xx.4—20xx.7大连龙鑫电子技术有限公司推销公司产品并完成销售定额。
教育背景
毕业院校：广东外语外贸大学继续教育学院
最高学历：本科毕业—20xx—01—01
所学专业一：商务英语所学专业二：
受教育培训经历：20xx.9—20xx.1就读于广东外语外贸大学继续教育学院（在校期间获得英语专业四级证书及剑桥商务英语中级证书）商务英语
20xx.9—20xx.6就读于大连外国语学院继续教育学院英语
大学期间所修商务英语课程：
国际贸易实务，商务英语翻译，外贸函电，外经贸知识选读，高级英语，商务英语听说，英美概况等等。
语言能力
外语：英语精通
国语水*：精通粤语水*：一般
工作能力及其他专长
1、精通英语听、说、读、写。能撰写并翻译稍有难度的信函及文章；
2、外贸理论知识扎实，熟悉相关的业务实务操作；
3、能熟练掌握Word、Excel、Powerpoint等办公软件。
详细个人自传
一路工作学*走来，练就了我勤奋上进责任心强的工作态度，并乐于与人沟通，愿意接受有一定压力的工作。
姓名： 刘小姐
性别： 女
出生日期： 1987-10-05
民族： 汉族
身高： 1.6
体重： 43
籍贯： 湖南省
目前所在地： 湖南省
学历： 大专
政治面貌： 团员
毕业院校： 中南林业科技大学
毕业时间： 20xx年6月
所学专业类别： 外语类
专业名称： 商务英语
联系电话：
教育背景／培训经历
20xx 取得CET4证书
20xx.1.1 作为波导公司的临时促销员
20xx.6 取得CET6证书
专业情况及特长：
外语语种： 英语 外语水*： 良好
计算机能力： 良好 普通话程度： 标准
专业介绍及其他专长
主修商务英语课程，其中包括听、说、读、写的商务用语的特别训练，有商务信涵写作，商务口语交流等。 同时，还学*了一些相应的商务知识，比如，国际贸易实务，进出口贸易，市场营销等。
选修课程有管理学，商务谈判，礼仪等。
同时为了使自己的专业知识面更广，我在业余时间还读过一些相关的商务书籍，会计学，广告学，行为学等各方面书。
个人实践、工作经验
20xx.12.1 中学母校 作为一名实*老师兼组长
20xx.1.1 东塘通程电器城 临时促销员
求职意向
求职类型： 兼职 月薪要求： 面议
希望应聘的岗位： 商务/贸易/国际业务 应聘的其它岗位： 客服/热线咨询
希望工作地点: 湖南省 其它工作地点： 长沙
个人自我评价
首先我先谈谈我的朋友，家人，老师对我的评价，为什么呢？因为我认为我们这一生最难了解的人永远是自己，所以我是一个理性与感性并存的人。
其次吃苦耐劳是我们每一个人都必须具有的品质，我也不例外。
最后我希望能从事自己所学专业相关的工作，因为这即是对这几年自己学的知识的一个实践，也是开始我人生事业一个好的开始。
——商务英语简历 (菁华5篇)
目前所在： 天河区 年 龄： 21
户口所在： 广东省 国 籍： *
婚姻状况： 未婚 民 族： 汉族
培训认证： 未参加 身 高： 155 cm
诚信徽章： 未申请 体 重： 44 kg 人才类型： 普通求职
应聘职位： 贸易/进出口专员/助理：，贸易跟单：，助理贸易跟单：
工作年限： 0 职 称：
求职类型： 实* 可到职日期： 随时 公司性质： 私营企业 所属行业：
担任职位： 促销员
工作描述： 吴川港丰商场蒙牛果蔬酸酸乳饮料兼职促销员，大力介绍产品 担任职位： 广州亚运会志愿者
工作描述： 在亚运会期间，站岗，帮助有需要的人。。体现广州亚运会的精神。
教育背景毕业院校： 广州科技职业技术学院
最高学历： 大专 获得学位: 毕业日期： 20xx-06
专 业 一： 商务英语与报关实务 专 业 二：
起始年月 终止年月 学校（机构） 所学专业 获得证书 证书编号
语言能力外语： 英语 良好 粤语水*：
其它外语能力：
国语水*：
工作能力及其他专长对工作热情，在工作中细心。爱好唱歌看书。
详细个人自传性格活泼开朗,喜欢结交好友和学*新事物，适应新环境的能力强。
在校学*认真并积极参加学校的各项活动。富于团队合作精神，有责任心，富有时间观念。有很好的交际能力。
个人基本简历
姓名：-国籍：*
目前所在地：广州民族：汉族
户口所在地：广州身材：165 cm 55 kg
婚姻状况：未婚年龄：22 岁
培训认证： 诚信徽章：
求职意向及工作经历
人才类型：普通求职
应聘职位：行政/人事类:秘书 贸易类 跟单 外语类 翻译
工作年限：0职称：无职称
求职类型：全职可到职-随时
月薪要求：1500--20xx希望工作地区：广州 东莞 珠海
个人工作经历：20xx/10--20xx/11 广州益武展览有限公司 服务员 实*结束
20xx/09--20xx/10 广州世界大观 导游 实*结束
20xx/03--20xx/04 广州百安居装潢有限公司 前台接待 实*结束
20xx/03--20xx/09 鸿奇百货 导购 实*结束
教育背景
毕业院校：广东农工商职业技术学院
最高学历：大专毕业-20xx-07-01
所学专业一：商务英语所学
专业二：商务文秘
受教育培训经历：20xx年9至20xx年6月 毕业于广东农工商职业技术学院 商务英语
涉外中级秘书资格证
全国公共英语等级证(2级)
全国公共计算机等级证(1级)
语言能力
外语：英语 优秀
国语水*：精通粤语水*：优秀
工作能力及其他专长
本人善于与人沟通，有较好的团队合作精神。有五年的市场销售经验，曾在世界大观担任导游，在CAC FAIR 会展中心实*，在百安居装潢有限公司任前台接待，熟悉办公室文职工作，熟悉跟单流程。拥有英语的听，说，读，写能力;有初级的日语沟通能力;熟悉计算机办公软件操作。
详细个人自传
本人个性活泼开朗，积极自信乐观，善于与人沟通，有较好的团队合作精神。对待工作刻苦认真，勤劳，有五年的市场销售经验，曾在世界大观担任导游，在CAC FAIR 会展中心实*，在百安居装潢有限公司任前台接待，在实*期间多次得到上级领导的肯定及好评。熟悉办公室文职工作，熟悉跟单流程。拥有英语的听，说，读，写能力;有初级的日语沟通能力;熟悉计算机办公软件操作。未来期望能够在进出口贸易公司或民营企业等单位工作，职业目标是文职类，贸易类;期望工作岗位是秘书，跟单员，助理。
20xx/12 CET6
20xx/6 CET4
20156 国际商务单证员资格证
20xx/6 外贸业务员资格证书
自我评价
本人性格开朗，热爱学*，喜欢挑战。善于团队合作，和与人沟通。对待事情认真负责，有积极向上的进取精神。不喜欢一成不变的生活，希望找到一份有挑战的工作，刺激我奋斗的动力。
商务英语实*简历
目前所在： 白云区 年 龄： 20
户口所在： 潮州 国 籍： *
婚姻状况： 未婚 民 族： 汉族
培训认证： 未参加 身 高： 171 cm
诚信徽章： 未申请 体 重： 54 kg
人才类型： 普通求职
应聘职位： 贸易：
工作年限： 1 职 称： 无职称
求职类型： 实* 可到职日期： 随时
月薪要求： 面议 希望工作地区： 广东省,广州,佛山
工作经历
新珠江大酒店 起止年月：
公司性质： 私营企业 所属行业：
担任职位：
工作描述：
离职原因：
志愿者经历
教育背景
毕业院校： 广东机电职业技术学院
最高学历： 大专 获得学位: 毕业日期： 20xx-06
专 业 一： 商务英语 专 业 二：
起始年月 终止年月 学校（机构） 所学专业 获得证书 证书编号
语言能力
外语： 英语 良好 粤语水*： 一般
其它外语能力： 一般的日语水*
国语水*： 优秀
工作能力及其他专长
清楚相关的外贸流程。
本人概况
姓名：llysc
性别：男
民族：汉
政治面目：团员
学历（学位）：大专
专业：商务英语
联系电话：
手机：
Email Address：
联系地址：
个人主页：
教育背景
毕业院校：江西制造职业技术学院
所学课程：商务英语、英语口语、市场营销、西方经济学、国际贸易、国际金融、英语翻译、英语国家概况、外贸函电、电子商务英语写作
另（其他培训）：自修心理学、报关实务
工作经历
20xx年6月———20xx年7月在一家印刷社从事过印刷员的工作
20xx年7月———20xx年9月在酒店做过迎宾，得到很好的评价
20xx年7月———20xx年8月在美容院做过导购，有着好的业绩
个人简历
英语的听、说、读、写能力达到四级水*的各种功能进行高效的办公室日常工作。本人工作认真、负责一丝不苟、且具有很强的责任心和进取心。爱好广泛，性格踏实肯干，工作认真，责任心极强。
本人性格
温和、谦虚、自律、自信
另：最重要的是能力，相信贵公司会觉得我是此职位的合适人选！
期盼与您的面谈！
——商务英语实训报告 (菁华3篇)
在今年的十二月份我们终于迎来了我们期盼已久的商务谈判实训课程。这种期盼也许是想对自己做一个测试也可能是想感受自己穿上职装的那种气氛，但总之是期盼加激动。
老师让我们进行模拟谈判是为了锻炼我们对知识掌握的灵活程度和实际运用能力，是对我们全方面的一个测试，作为在校大学生我们应该感谢老师给我们的这次实战机会，让我们拥有了实战的经历和一点点的经验，是我们懂得了姿势和实际转化。
我们小组是“诺尔斯服装有限公司”是专门从事为其他公司制作职装的公司，本小组在谈判中虽然变现不尽人意，但是还是得到了一定的收获。从谈判前人员的分工，收集相应的资料，自定谈判规划，模拟谈判的排练都锻炼了我们组各个成员的动手能力、沟通能力、组织能力等，同时也增进了我们同学之间的友谊，也拉*了老师和同学之间的距离。
谈判的关键是人。一个项目的好坏除了其本质属性以外，基本都是由谈判人员的操作来评定和掌控的，因此，谈判人员的选择至关重要。谈判人员的性格决定了其谈判风格，首*谈判官的风格奠定了谈判小组的基调，在谈判过程中，言语腔调，表情神态，动作，技巧等细节都能影响整场谈判的趋势，只有拥有谈判主控话语权，在谈判中占有优势的团队，才能使谈判结果趋向期望值，取得成功。选对人，
才能做对事。
在谈判前两周我们寻找到了伙伴成立了公司，后来又确立了谈判对象，对两周后的谈判可谓是有充足的准备时间。凡事开头难，在第一场同学进行谈判时大家都非常激动也全部认真细心的观察，一切事物只要有好的开端后面的就会比前面的更好，所以开端很重要。第一组谈判过后老师先让大家做了点评，我们大家都纷纷发表自己意见，老师后来也做了点评，毕竟是第一组，他们的不到之处也是我们应注意的事项。
原本我们组会有更多时间去准备，但是由于考试的原因我们只有提前，在谈判前我们做了多次模拟，如果说我们在谈判桌上的是一场谈判，那么在私下我们的准备与模拟更是一种很好的谈判。我们两组在开始谈判前发生很多
冲突，都是通过我们的努力的得到了解决，这个解决的过程更是我们对课本知识的运用。在开始前的一个小时我们还对谈判的内容熟悉了一边，也许是希望太高了，最后的结果并不是我们想要得到的，这就是理想与现实的差距吧。
我们小组由：主谈、主谈助理、财务部经理、技术部经理、和法律顾问五人组成，在谈判前我们做了喝好的分工，但是到了谈判桌上却一切都变了。在看别人谈判是我们感觉很随意，但到自己亲身经历时却不知所措、无从说起，这就是所谓的眼高手低。我们到了谈判桌上开始就乱了阵脚，本来已经模拟好的谈判内容却无从说起，开始就昏了头，我们在谈判中感觉大家都是在踢球，踢来踢去却踢不到正题上，再后来我们慢慢适应了那种气氛，对方承立纺织有限公司作为主
方由他们开始进入主题，他们开始向我们踢球，我身为客方主谈却为发挥主谈的作用。当对方向我们询问问题时却往往有我的助理去回答。而对方和我方都犯了一个大错误，就是对自己公司和产品了解太少，对一些专业知识几乎是一点不懂，只知皮毛，根本不符合实际情况。在谈判中良好的应变能力是最重要的，具有良好的应变能力喝好的策略再加上默契的配合才是合格的谈判队伍。而我们在谈判中应变能力太差，谈判策略不能很好的运用，再加上配合不默契，所以这次谈判注定是失败。我方在谈判中和对方一直围绕这价格在讨论，而忽略了其他的问题，在价格僵持不下时我方有没有很好的转移对方的观点。我方在后来犯了兵家大忌，内部出现了分歧，没有统一口径，我作为座谈竟没有意识到这个问题，我们价格是由财务经理一人制定，但是当她报出价格时我却又报出了一个不一样的价格，更可笑的是对方竟没有抓住我们这个弱点进行攻击。我们的这次谈判算是糟糕到了极点，失败已经是在所难免，虽然最后签订了合同，但是效果却不是我们想要的。
谈判细节决定谈判成败。在谈判桌上什么该说，要怎么说，什么事情是可以拍板，什么时候可以妥协，甚至到穿着，会场布置，翻译人员的邀请等等都是很细节性考虑的问题，比如在谈判时的语气语速，说坚决了表示该问题不能松口，说模糊了表示对方在躲避该问题，语调低了表示准备不充足，语调响了表示他们在该问题上没有回旋的余地，当然，这些都是要在谈判的氛围中去体会的，有时表达错一个意思将会导致本场谈判失败。不论是谈判，做事也应该注重细节。
在这次谈判中我学到了很多，但还是有很多的不足，最主要的是考虑问题不全面，但更多的没有体会到谈判人员的处境，思维不够发散，因此需要更多的实践体会，将这些实战性的东西消化于实际；再者，要细心观察生活，很多东西都是生活中我们没有注意到细节，很重要但却很容易忽视；学*是循序渐进的过程，重在积累，而不是填鸭式的学*。
总之，在商务谈判中要善于灵活运用各种谈判策略和掌握谈判的相关方法和原则就会最大限度的达到谈判有利于自己的目标，减少成本和损失。获得商务谈判的成功。而在商务谈判中，我们为了获得成功，我们必须确定一致的`谈判态度、充分了解谈判的对手、准备多套谈判方案、建立融洽的谈判气氛、设定好谈判的禁区、语言表述简练、控制谈判局势、利用让步式进攻、而更应该记得的是：谈判是用耳朵取胜，而不是嘴巴，所以我们在谈判中一定要注意倾听。唯有做到以上，我们才能在谈判中取得双赢。但是我们也要做到以下几点：
1、在谈判中要把人与问题分开。谈判是人与人打交道，与我们谈判的对方是人，不是问题，处理好人的问题，把人与问题在一定程度上客观的分开，就有利于问题的解决。
2、言而有信，将心比心。谈判者要说话算数，决不食言，但言而有信，将心比心也必须讲分寸，讲原则，该讲明的讲明，该坚持的坚持，该回避经过一周的商务谈判实训，使我对谈判的整个流程有了更进一步的了解.
经过这次谈判使我们对自身优缺点有了更深的了解，及时发现问题解决问题，让我们今后中更注重语言表达能力、观察注意力、判断力、应变能力、决策能力,让我们在人生的谈判过程中，永立于不败之地。这次模拟谈判是我们学到了很多书本上没办法学到的东西，比如
1、要 以集体利益为重，团体作战，不论什么决定，没有团队的共识与合作，一个人的能力很难完成。首先要取得队友的支持，倾听并考虑其他队友的意见。不要擅自做主。
2、在谈判中要采取灵活的谈判方式。
3、采用横向谈判方式，一个问题谈不下来，就应想尽一切办法，转移话题，洽谈其他方面的问题，必要时采取停止谈判。
4、明白双赢不是双方*均得利，而是各取所需。双赢的条件是：各自有对方需要或必要的东西。
为了培养我们的创新精神和实践能力，提高我们的综合素质。进行了为期一周的实训，实训中我们互相学*和进步着。在实训期间，我们既要对理论知识进一步的学*，又要体会对商务英语应用中的实践过程，真正切身感受本课程的实际应用。
一、实训目的：了解商务英语在社会和实际工作中的应用,丰富课程的内容,培养我们理论联系实际的能力,提高在语言应用中分析及解决问题的实际能力。
二、实训要求
1、严格遵守实训作息时间。
2、自觉维护好课堂纪律。
3、自觉完成实训项目。
三、实训内容
(一)商务英语口语练*
1、建立商业关系通过一篇商务对话，了解了关于商务谈判的过程，并对这篇对话进行了音标以及口语的练*。翻译了英语的明信片，使我们认知英文的名片书写过程。
2、商务谈判继商务谈判的的对话，模拟业务续写了英语对话，更提高了我们对商务谈判的能力，对以后工作提供铺垫。
(二)商务信函的书写
在国际商务买卖的过程主要分为询盘、发盘、还盘、接受四个环节，其过程中最重要的便是商务信函的书写，我们这次实训中主要对发盘的过程进行了练*。在老师的帮助下对发盘的发虚盘、发实盘的信函实例进行分析与解读和翻译，并对一些内容进行书写练*，使我们掌握了英文信函的书写方式、提升了书写技巧。
(三)商务谈判
在看完有关商务谈判的视频后，在老师的指导下，我们根据视频中的谈判，对其谈判的案例进行分析。全面了解了谈判的类型、谈判时的重要因素、谈判时注意的问题及谈判时的信息搜索。谈判对于商务进行是不可缺少的部分，充分了解谈判的过程和技巧便更一步的促进了合作关系的达成。
(四)进出口贸易信函的分析和书写
根据多篇的进出口贸易信函的阅读及分析。对信函的英汉互译，这不仅对我们英语知识的提高，而且认识了进出口贸易信函书写的方式，在我们多次的练*中提升了写作技巧，更为以后的工作节约了时间。
(五)商务报告
搜索最*发生的经济事件，对事件进行分析与总结，并详写了我们自己的观点。让我们看事件来分析问题，曾进的不只是我们的观点，更是我们对问题分析的能力。最后我们的这项实训任务，用英文的格式练*书写了我们自己的简历，及招聘广告的书信。现在的社会大发展，英文已离不开我们的生活，这样的实训巩固的是我们的'课程，也为我们以后的工作提供了极大的方便。
四、实训总结：实训是走向社会起到了一个桥梁的作用，过渡的作用，也对将来走上工作岗位也有着很大帮助。在短暂两周的实训过程中，
既有收获也有遗憾。通过这次实*，加深了我对商务英语的基本知识的理解，丰富了实际操作知识，认识到要学好商务英语既要注重理论知识的学*，更重要的是要把实践与理论两者紧密相结合。
在今年的十二月份我们终于迎来了我们期盼已久的商务谈判实训课程。这种期盼也许是想对自己做一个测试也可能是想感受自己穿上职装的那种气氛，但总之是期盼加激动。
老师让我们进行模拟谈判是为了锻炼我们对知识掌握的灵活程度和实际运用能力，是对我们全方面的一个测试，作为在校大学生我们应该感谢老师给我们的这次实战机会，让我们拥有了实战的经历和一点点的经验，是我们懂得了姿势和实际转化。
我们小组是“诺尔斯服装有限公司”是专门从事为其他公司制作职装的公司，本小组在谈判中虽然变现不尽人意，但是还是得到了一定的收获。从谈判前人员的分工，收集相应的资料，自定谈判规划，模拟谈判的排练都锻炼了我们组各个成员的动手能力、沟通能力、组织能力等，同时也增进了我们同学之间的友谊，也拉*了老师和同学之间的距离。
谈判的关键是人。一个项目的好坏除了其本质属性以外，基本都是由谈判人员的操作来评定和掌控的，因此，谈判人员的选择至关重要。谈判人员的性格决定了其谈判风格，首*谈判官的风格奠定了谈判小组的基调，在谈判过程中，言语腔调，表情神态，动作，技巧等细节都能影响整场谈判的趋势，只有拥有谈判主控话语权，在谈判中占有优势的团队，才能使谈判结果趋向期望值，取得成功。选对人，
才能做对事。
在谈判前两周我们寻找到了伙伴成立了公司，后来又确立了谈判对象，对两周后的谈判可谓是有充足的准备时间。凡事开头难，在第一场同学进行谈判时大家都非常激动也全部认真细心的观察，一切事物只要有好的开端后面的就会比前面的更好，所以开端很重要。第一组谈判过后老师先让大家做了点评，我们大家都纷纷发表自己意见，老师后来也做了点评，毕竟是第一组，他们的不到之处也是我们应注意的事项。
原本我们组会有更多时间去准备，但是由于考试的原因我们只有提前，在谈判前我们做了多次模拟，如果说我们在谈判桌上的是一场谈判，那么在私下我们的准备与模拟更是一种很好的谈判。我们两组在开始谈判前发生很多
冲突，都是通过我们的努力的得到了解决，这个解决的过程更是我们对课本知识的运用。在开始前的一个小时我们还对谈判的内容熟悉了一边，也许是希望太高了，最后的结果并不是我们想要得到的，这就是理想与现实的差距吧。
我们小组由：主谈、主谈助理、财务部经理、技术部经理、和法律顾问五人组成，在谈判前我们做了喝好的分工，但是到了谈判桌上却一切都变了。在看别人谈判是我们感觉很随意，但到自己亲身经历时却不知所措、无从说起，这就是所谓的眼高手低。我们到了谈判桌上开始就乱了阵脚，本来已经模拟好的谈判内容却无从说起，开始就昏了头，我们在谈判中感觉大家都是在踢球，踢来踢去却踢不到正题上，再后来我们慢慢适应了那种气氛，对方承立纺织有限公司作为主
方由他们开始进入主题，他们开始向我们踢球，我身为客方主谈却为发挥主谈的作用。当对方向我们询问问题时却往往有我的助理去回答。而对方和我方都犯了一个大错误，就是对自己公司和产品了解太少，对一些专业知识几乎是一点不懂，只知皮毛，根本不符合实际情况。在谈判中良好的应变能力是最重要的，具有良好的应变能力喝好的策略再加上默契的配合才是合格的谈判队伍。而我们在谈判中应变能力太差，谈判策略不能很好的运用，再加上配合不默契，所以这次谈判注定是失败。我方在谈判中和对方一直围绕这价格在讨论，而忽略了其他的问题，在价格僵持不下时我方有没有很好的转移对方的观点。我方在后来犯了兵家大忌，内部出现了分歧，没有统一口径，我作为座谈竟没有意识到这个问题，我们价格是由财务经理一人制定，但是当她报出价格时我却又报出了一个不一样的价格，更可笑的是对方竟没有抓住我们这个弱点进行攻击。我们的这次谈判算是糟糕到了极点，失败已经是在所难免，虽然最后签订了合同，但是效果却不是我们想要的。
谈判细节决定谈判成败。在谈判桌上什么该说，要怎么说，什么事情是可以拍板，什么时候可以妥协，甚至到穿着，会场布置，翻译人员的邀请等等都是很细节性考虑的问题，比如在谈判时的语气语速，说坚决了表示该问题不能松口，说模糊了表示对方在躲避该问题，语调低了表示准备不充足，语调响了表示他们在该问题上没有回旋的余地，当然，这些都是要在谈判的氛围中去体会的，有时表达错一个意思将会导致本场谈判失败。不论是谈判，做事也应该注重细节。
在这次谈判中我学到了很多，但还是有很多的不足，最主要的是考虑问题不全面，但更多的没有体会到谈判人员的处境，思维不够发散，因此需要更多的实践体会，将这些实战性的东西消化于实际；再者，要细心观察生活，很多东西都是生活中我们没有注意到细节，很重要但却很容易忽视；学*是循序渐进的过程，重在积累，而不是填鸭式的学*。
总之，在商务谈判中要善于灵活运用各种谈判策略和掌握谈判的相关方法和原则就会最大限度的达到谈判有利于自己的目标，减少成本和损失。获得商务谈判的成功。而在商务谈判中，我们为了获得成功，我们必须确定一致的谈判态度、充分了解谈判的对手、准备多套谈判方案、建立融洽的谈判气氛、设定好谈判的禁区、语言表述简练、控制谈判局势、利用让步式进攻、而更应该记得的是：谈判是用耳朵取胜，而不是嘴巴，所以我们在谈判中一定要注意倾听。唯有做到以上，我们才能在谈判中取得双赢。但是我们也要做到以下几点：
1、在谈判中要把人与问题分开。谈判是人与人打交道，与我们谈判的对方是人，不是问题，处理好人的问题，把人与问题在一定程度上客观的分开，就有利于问题的解决。
2、言而有信，将心比心。谈判者要说话算数，决不食言，但言而有信，将心比心也必须讲分寸，讲原则，该讲明的讲明，该坚持的坚持，该回避经过一周的商务谈判实训，使我对谈判的整个流程有了更进一步的了解.
经过这次谈判使我们对自身优缺点有了更深的了解，及时发现问题解决问题，让我们今后中更注重语言表达能力、观察注意力、判断力、应变能力、决策能力,让我们在人生的谈判过程中，永立于不败之地。这次模拟谈判是我们学到了很多书本上没办法学到的东西，比如
1、要 以集体利益为重，团体作战，不论什么决定，没有团队的共识与合作，一个人的能力很难完成。首先要取得队友的支持，倾听并考虑其他队友的意见。不要擅自做主。
2、在谈判中要采取灵活的谈判方式。
3、采用横向谈判方式，一个问题谈不下来，就应想尽一切办法，转移话题，洽谈其他方面的问题，必要时采取停止谈判。
4、明白双赢不是双方*均得利，而是各取所需。双赢的条件是：各自有对方需要或必要的东西。
——商务英语个人求职简历 (菁华3篇)
基本资料
姓 名：
性 别：男
民 族：汉
政治面目：团员
学 历：大专
专 业：商务英语
联系电话：
联系地址：
教育背景
毕业院校：江西制造职业技术学院
所学课程：商务英语、英语口语、市场营销、西方经济学、国际贸易、国际金融、英语翻译、英语国家概况外贸函电电子商务英语写作
工作经历
在一家印刷社从事过印刷员的工作
在酒店做过迎宾，得到很好的评价
在美容院做过导购，有着好的业绩
自我评价
英语的听、说、读、写能力达到四级水*（较擅于进行社交活动，更有组织各种文艺活动的经验）的各种功能进行高效的办公室日常工作。本人工作认真、负责一丝不苟、且具有很强的责任心和进取心。
个人信息
姓 名：
性 别：男
年 龄：25
出生日期：
联系电话：
求职意向
意向岗位：英语翻译
教育背景
毕业院校：xx学校
毕业日期：20xx年12月
专 业：商务英语本科
工作经验
就职公司：XX公司
就职时间：20xx年10月到20xx年3月
担任职务：英语翻译
岗位描述：负责公司各部门的规格书翻译、工作资料翻译，现场会议翻译，来访客户翻译，陪同出差翻译以及中外人员间交流的互译工作；负责部门间的事务联络，协助上司日常工作安排；部门资料整理，保管。
离职原因：对薪酬不满意
技能特长
擅于资料的中英，英中翻译，英语听，说，读，写能力强；能出色地担当部门的现场会议翻译。来访客户，出差人员等翻译工作；普通话，客家话，粤语流利，拥有计算机基础知识，基本熟悉操作办公室应用软件，完成日常工作需要。
技能证书
英语四六级证书；全国计算机二级office证书；BEC高级证书；ETTBL证书
自我评价
可以合理统筹生活和工作上的事务，从不懈怠英语的'听、读、写能力，反应敏捷，为人开朗，吃苦耐劳，努力实现自身价值。有很强的责任心和团队意识。
基本资料
姓 名：
性 别：女
出生日期：
民 族：汉
身 高：155
户口所在：广东茂名
目前所在：广东广州
毕业院校：暨南大学
政治面貌：团员
最高学历：本科
所修专业：商务英语
人才类型：普通求职
毕业日期：20xx年6月
求职意向
求职类型：全职
应聘职位：外贸，英语客服
希望地点：广东
希望工资：
教育培训经历
20xx年9月至20xx年6月：暨南大学，商务英语，本科专业，英语八级
主要课程：
英语应用文（商务贸易文书写作）、国际贸易实务、外贸单证实务、国际贸易谈判、翻译、口译、商务英语、管理学、计算机基础知识、公关学、会计学原理等，第二外语为日语。
培养目标：
培养全面掌握英语技能、熟悉国际贸易出口流程，能熟练地运用英语进行国际进出口贸易活动、通晓计算机知识、并能从事商务管理的复合型人材，适于从事国际贸易，涉外行政管理、其他涉外事务以及翻译等方面的工作。
语言能力
国/粤语精通；通过大学专业英语八级，并具备良好的听、说、读、写能力；第二外语为日语，能用日语简单会话。
计算机能力
能熟练操作word，excel，powerpoint等办公室软件；熟悉dreamwear，flash，firework，制作过简单的网站，有一定的网页制作知识。
自我评价
具有扎实的商务贸易知识，英语听、说、读、写、译能力强，能流利地用英语进行交流。有一定的翻译和工作经验。
——常用商务英语邮件 (菁华3篇)
Dear Joyce,
On March 25, 2017, the amount of ￥100,000,000 as payment for your invoice No.1234567 was transferred into your account. Please check and send us your confirmation.
I have faxed a copy of the remittance slip for your reference.
Truly yours,
Edward
尊敬的乔伊斯：
2017年3月25日，我方已经将发票号码为1234567的货款100,000,000元人民币汇入你的账户里。请您查收并确认。
汇款凭单我也已经传真给你，以供参考。
爱德华
谨上
Dear Jimmy,
In order to strengthen economic relations and promote friendship between us, I'd like to invite you for a meeting with our general manager Zhang Zheng if you feel convenient.
As the 15th International Books Trade Fair will be held in Beijing Modern International Exhibition Center from March 20th to 25th, 2011, we think you might be paying a visit to the exhibition. As the name suggests, it has been a fair for international famous books since 2000, which is also regarded as the “representative books fair” in China. If you come, we would like to invite you for a meeting with our general manager at the Garden Hotel, on March 19th to discuss business potential expansion between us. Our general manager wishes to have the opportunity for a meeting with you and to show you around our workshop, thus consolidating friendly business relations.
We will appreciate your confirmation of availability at your earliest convenience.
Yours sincerely,
Wang Hui
亲爱的吉米：
为加强巩固我们之间的经济关系及友谊，诚挚邀请您与我公司总经理张正会面，当然是以您方便为前提。
第15届图书展销会将于2011年3月20日至25日在北京现代国际会展中心举行。我想，贵公司可能会来参观这次展销会。正如图书展销会名称所示，自2000年以来，展出的一直都是国际著名图书，同时，也被认为是*“最具代表性的图书展览盛会”。如果您来参观这次展销会，我公司将邀请您3月19日在花园酒店与我公司总经理会面，讨论我们之间拓展业务的可能性。我公司经理很希望有机会与您见面洽谈。届时，为巩固双方友好业务关系，我们还将带您参观我们的`车间。
恭候佳音。
王惠
谨上
Dear Mr. Benjemin,
I'm now writing to inform you that the samples that you requested were sent by Federal Express today.
In the mail, I've also enclosed a price list and color swatches. Please inform me at your earliest convenience as soon as they arrive.Thanks a lot!
I'm looking forward to your earliest response.
Yours sincerely,
* Company
尊敬的本杰明先生：
我写这封信是要通知您，您要求的样品已于今天由联邦快递发出。
随信附上了价格表和颜色样本。您收到货物时请通知我。多谢!
期待您的回应。
*公司
谨上
